MY SOONER ACCOUNT

MANAGING MY ACCOUNT

• Where can I find my film history?
• I've forgotten my password, how can I reset it?
• I want to cancel my subscription, what should I do?
• I have a Premium subscription. If I cancel it, will I still have access to the films I have rented?
• I want to change my subscription, what should I do?
• I have a SOONER account on Auvio Premium, but my ID details are not recognised on Sooner.be. Why?

MY BANKING DATA AND TRANSACTIONS

• What payment methods are accepted?
• I have a subscription and I’ve watched a film. I notice I’ve been debited. Why is that?
• Are transactions secure?
• When will the amount of my subscription be debited?
• I would like to change my payment method, what should I do?
• Where can I find my invoices?