Skip to main content
Sooner EN Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Sooner EN
  2. DISCOVER SOONER

DISCOVER SOONER

The streaming platform for film lovers

WHAT IS SOONER?

  • What is Sooner?
  • How does Sooner work?
  • What is a CinePass?
  • Can I try Sooner for free?
  • What does the symbol on some posters mean?
  • Register and log in to Sooner
See all 8 articles

MANAGE MY ACCOUNT

  • Can I create multiple profiles on my Sooner account?
  • Where can I find my film rental history?
  • I forgot my password, how can I reset it?
  • I want to cancel my subscription, how do I do it?
  • If I cancel my Premium subscription, will I still have access to my unused CinePass?
  • I want to change my subscription, how do I do it?
See all 7 articles

MY BANK INFORMATION AND TRANSACTIONS

  • What payment methods are accepted?
  • I have a subscription and I notice a charge after watching a film. Why was I charged?
  • I made a double payment by mistake. How can I get a refund?
  • Are transactions secure?
  • When will I be charged for my subscription?
  • I want to change my payment method. How can I do this?
See all 7 articles

MY 14-DAY TRIAL PERIOD

  • When does my 14-day trial period start?
  • How can I extend my subscription beyond the trial period?
  • I do not wish to continue my Sooner subscription after my trial period, what should I do?
  • Can I access all the films in the Sooner catalogue during my trial period?

THE CATALOGUE

  • What films are available on Sooner?
  • My subscription is active but I can’t watch this film. Why?
  • How can I discover the catalogue?
Sooner EN
Deutsch Français Nederlands
Powered by Zendesk