Mathieu
- Total activity 147
- Last activity
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Activity overview
Latest activity by Mathieu-
Mathieu created an article,
I don't see my subscription in my profile
If you do not see your subscription in your profile, it may be that you have unintentionally created a new profile. Log in using the method (Email, Google, Facebook...) of your profile with which y...
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Mathieu created an article,
How does Sooner work?
Sooner is a hybrid video-on-demand platform that provides : A large catalog of movies available unlimitedly (by subscription) ;And the latest releases to rent/purchase (films with a yellow dot with...
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Mathieu created an article,
Can I watch Sooner abroad?
As stipulated in the EU regulation "on cross-border portability of online content services in the internal market," Sooner is available throughout the European Union provided your account is create...
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Mathieu created an article,
I have not found a solution to my problem. What should I do now?
Contact us via the Sooner homepage. Our team is committed to providing you with an answer as soon as possible.
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Mathieu created an article,
Will I receive a DVD when I purchase a movie on Sooner?
No, after purchasing the movie on Sooner, the movie will end up permanently in your profile. However, it remains digital and no DVDs are provided.
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Mathieu created an article,
Can I watch a movie on a different device than the one I bought it on?
Absolutely! You can find your purchased movies in your profile on all the devices you watch Sooner with.
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Mathieu created an article,
How long does a film remain available after purchase?
The purchased film will be available indefinitely, depending on the exploitation rights granted to us by our partners who hold the rights. We commit to make a purchased film available for a minimum...
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Mathieu created an article,
I made a mistake of movie and I didn't watch the movie (almost). Can I cancel my order?
After confirming your order, we cannot cancel anything and the film will remain available for the next 72h.
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Mathieu created an article,
Do I have to subscribe to the Premium subscription to rent a movie?
No, you can rent a movie separately on Sooner without taking a subscription. But if you really want to fully enjoy cinema, then a Premium subscription is definitely more beneficial!
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Mathieu created an article,
Do I need to create an account to rent a movie?
Yes, to rent a film you need to create a user account. You will need that account to log in again during the 72 hours the movie is available and when you want to rent another movie. It is important...