Mathieu
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Recent activity by Mathieu-
How to find a particular film?
Do you have a particular movie in mind? Use the search bar to find the movie. You can also use keywords. You can also search for films by director by typing the director's name in the search bar, w...
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Can I view the entire catalog during my trial period?
During your trial period, you can watch the entire subscription catalog, which are the movies without a yellow € symbol on the poster. You can stream all of those endlessly. Movies that are only re...
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I want to cancel my subscription. How do I do that?
With a simple click in your profile, you can cancel your subscription at any time. Click on "Subscriptions" and then on "Cancel my subscription". We recommend that you cancel your subscription at l...
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I have not found a solution to my problem. What should I do now?
Contact us via the Sooner homepage. Our team is committed to providing you with an answer as soon as possible.
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Do I have to subscribe to the Premium subscription to rent a movie?
No, you can rent a movie separately on Sooner without taking a subscription. But if you really want to fully enjoy cinema, then a Premium subscription is definitely more beneficial!
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Can different people use my profile on different screens at the same time?
If you have the Essential subscription, you can only watch one movie at a time. If you have the Premium subscription, you can watch up to 4 movies at the same time on different screens. Should you ...
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When does the payment for the subscription go out of my account?
The subscription amount will automatically go from your account the first day after the free trial expires, and on the same day of the month each time thereafter.
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How is film selection done?
Our acquisition team works throughout the year to get the best films on Sooner and is present at the biggest film markets in the world such as Cannes, Berlin, Clermont-Ferrand.... We have also been...
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During my trial period, can I watch the movies that are available for rent or purchase only with my subscription?
No, movies that are available for rent or purchase only are not included in the Essential subscription and therefore not in the free trial. You can always rent or buy them separately.
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I made a mistake of movie and I didn't watch the movie (almost). Can I cancel my order?
After confirming your order, we cannot cancel anything and the film will remain available for the next 72h.